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12 Questions to Ask Potential Clients About Their Needs

Thomas Minieri • October 10, 2023

Best Practices for Uncovering Customers Wants and Needs

Published in Business 2 Community | October 10, 2023 | Co-Author: Thomas Minieri -- Finding a serious customer is hard work. Asking some of these questions may make it easier to find and keep them. Not every customer is a good fit for every product. What is one question to ask or approach to use to test how serious a prospect is about making a  purchase? Click here to continue reading on Business 2 Community

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By Thomas Minieri May 11, 2025
Are you cringing every time you have to “sell” your offer? You’re not alone—and you’re not broken. But if you're struggling to close deals, it usually comes down to one of two things: A communication problem (you're saying the wrong stuff in the wrong way) Or a belief problem (you don’t fully believe in what you’re selling) On this powerful episode of Lemonade Maker Live, I’m going to help you fix both—fast. Here’s what we’re diving into: The #1 sales mistake small business owners make (and how to avoid sounding desperate or salesy) Why your “programs and packages” are turning people off—and what to talk about instead A simple messaging exercise to help you reframe your offer so it actually connects How to uncover the real emotional reasons customers buy (hint: it’s not for the product) What to say, what not to say, and how to ditch jargon that kills sales The truth about belief: if you don't believe in your offer, your customers never will Plus, I’ll show you the exact sales narrative I used to build a national franchise that processed over 8,000 sales per year—with zero debt, zero investors, and zero “pushy” sales tactics. This episode is bold, practical, and a total game changer for entrepreneurs who hate selling. So if you're ready to sell with confidence—without selling your soul... Watch the full episode now at YouTube.com/@LemonadeMaker And don’t forget to subscribe for weekly business breakthroughs. P.S. Bring a notebook. You're gonna want to steal these strategies.
By Thomas Minieri May 11, 2025
If you’ve ever been overwhelmed by business advice—from friends, blogs, networking groups, or flashy “gurus”—you’re not alone. This week on Lemonade Maker® Live , we’re pulling back the curtain on who you can trust ... and who’s just playing pretend. In this explosive episode: Why so many “Sages” skipped the war and crowned themselves kings How advice from friends and family could be quietly tanking your business The dirty truth behind networking groups, business podcasts, and online courses What to demand from anyone who dares to advise you And… the one timeless strategy smart entrepreneurs use to never get duped again Stop listening to amateurs who’ve never built a real business. Start getting advice from those who’ve won real battles and built real empires. Click below to watch the full episode of Lemonade Maker Live— “Fake Gurus & Bad Business Advice: Exposed" It might just save your business.
By Thomas Minieri May 2, 2025
Entrepreneurship in 2025 is not for the faint of heart. The landscape is shifting at warp speed—new technologies, global economic pressures, and evolving consumer demands are rewriting the rules of success daily. Whether you’re running a high-growth startup or scaling a service-based business, staying ahead of the curve is not just a competitive advantage—it’s a necessity. In the thousands of conversations I’ve had with entrepreneurs, five core topics come up again and again. These aren’t trends—they’re transformative forces shaping the future of business. And in our exclusive Lemonade Maker® Mastermind, we dive deep into each one, giving our members the tools, strategies, and support they need to stay ahead. Here are the five hottest topics entrepreneurs can’t stop talking about—and why joining our mastermind may be the smartest move you make this year. 1. AI Integration & Automation: Working Smarter, Not Harder AI is no longer optional—it’s foundational. From automating customer service to personalizing marketing funnels and streamlining internal operations, AI is transforming how businesses run. Yet many entrepreneurs still feel overwhelmed by the complexity of implementation. In our mastermind, we break AI down into practical strategies that you can apply immediately—no tech skills required. You will gain access to our exclusive Lemonade Lab™ workshops, where you will get expert guidance to walk you through tools like ChatGPT, Notion AI, and Zapier, and we help you tailor automation workflows to your business model. You’ll leave each session with actionable insights, not theoretical fluff. Key Mastermind Benefits: Live AI tutorials and implementation workshops AI toolkits customized by industry Real-time feedback on your automation roadmap 2. Customer Retention in a Distracted World Acquiring a customer is great. Keeping them? That’s where the real money is. In a market flooded with competition and noise, customer loyalty is gold. 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We teach members how to: Diversify revenue streams Create lean financial models Build emergency operating reserves Make data-driven decisions under pressure You'll be exposed to expert financial strategists who will help you properly plan and strategize, so you can sleep better at night, knowing you’re prepared for whatever the economy throws at you. Key Mastermind Benefits: Monthly financial review templates Guest expert Q&As on cash flow and forecasting Access to recession-proofing playbooks 4. Building Personal Brand Authority People buy from people. That truth has only gotten stronger in 2025. Whether you’re a founder, coach, creative, or consultant, building a powerful personal brand is your greatest marketing asset. But here’s the problem: most entrepreneurs are too busy working in the business to work on their brand. That’s where our mastermind comes in. We help you position yourself as the go-to expert in your industry through: Storytelling frameworks that convert Social media content planning systems Podcasting, speaking, and publishing strategy Imagine becoming the face of your industry—not just another voice in the crowd. With our mastermind, it’s not only possible—it’s achievable. Key Mastermind Benefits: Personal brand audits with feedback Monthly content calendar frameworks Collaboration opportunities with other entrepreneurs 5. High-Performance Leadership & Team Growth As your business grows, your ability to lead becomes the single biggest determining factor in your success. Entrepreneurs in 2025 aren’t just asking how to grow their teams—they’re asking how to grow themselves as visionary leaders. Whether you’re managing your first virtual assistant or scaling to a team of twenty, our mastermind focuses on building systems, culture, and communication flows that scale with you. Plus, we integrate mindset training to help you handle stress, decision fatigue, and imposter syndrome. Key Mastermind Benefits: Leadership roundtables with 7-figure founders SOP libraries to delegate with confidence Monthly mindset coaching sessions Why the Lemonade Maker® Mastermind? Why Now? Here’s the truth: trying to navigate all of this alone is exhausting. Searching for answers on Google can only take you so far. Real transformation happens in rooms where smart, driven people share insights, offer accountability, and challenge each other to grow. Our Lemonade Maker® Mastermind isn’t just about information—it’s about implementation. It’s a curated space for entrepreneurs who are serious about scaling, leading, and future-proofing their businesses. What You’ll Get When You Join: Monthly Inner Circle Meetup Access to our private CEO Network Access to the Lemonade Lab™ for tech, marketing and AI training Media and publication opportunities Admission to our annual conference Ongoing accountability & personalized feedback Final Thoughts The future of entrepreneurship is unfolding now—and the most successful business owners are the ones taking bold, informed action. If you’re ready to stop spinning your wheels and start making real, strategic progress, then it’s time to join the Lemonade Maker® Mastermind that moves as fast as you do. Don’t let another quarter go by watching others scale while you stay stuck. Apply now to join and get access to the strategies, systems, and support that will define success in 2025 and beyond.
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Spoiler alert: This episode might ruin that catchy little jingle for you. You know the one—“the riches are in the niches.” But… are they really? Brenda from South Carolina wrote in with a problem that every entrepreneur hits at some point: “I’m having trouble getting clients. People keep telling me to niche down. Should I?” Well, it’s time to unpack this over-hyped strategy and put it to the test. In this episode of Lemonade Maker Live: We dissect the difference between niching down vs specializing We reveal common advertising myths that could be quietly killing your growth You’ll take the ultimate test to find out if niching is actually right for your business And you'll discover the real reason why I almost ruined my first company by trying to niche down This episode will challenge your assumptions, shake up your strategy, and help you finally stop second-guessing your business model. Click to watch the full episode now—and don’t forget to subscribe for weekly business and marketing wisdom that actually works. Ready to stop guessing and start growing? Tune in today!
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Published in Startup Nation | March 3, 2025 | Author: Thomas Minieri and YEC Members -- Navigating the complex process of securing a Small Business Administration (SBA) loan requires more than just a well-written proposal; it demands insider knowledge and strategic insight. This article distills expert advice into actionable steps for crafting a winning SBA loan proposal, emphasizing the importance of clarity, financial transparency, and realistic projections. Readers will gain access to a wealth of expertise, covering everything from market analysis to the nuances of presenting a compelling business plan. Gaining approval for a $3 million SBA loan for expansion and real estate acquisition, Thomas Minieri has first-hand experience here. His contribution to the article is as follows: A few years into my entrepreneurial journey, I decided that I wanted to expand by opening a second location. I also wanted to buy the real estate that housed that second location. The problem was that my credit was less than perfect because of the financial turmoil I went through as a self-funded startup entrepreneur. Not only was my credit bad, but I knew nothing about real estate and did not even know where to start. So, I connected with a loan broker, who instructed me to go with the SBA. I hired this loan broker who became the guide on my path to getting my first SBA loan approval, and subsequently my first commercial real estate property. He helped me organize my financials, and once my books were in order, he pitched my deal to multiple banks on my behalf. A few weeks later, he came back to me with an offer from a bank. I learned a lot from that experience, so much so that by my third commercial real estate purchase, I was able to broker the entire deal by myself. The moral of this story is to ask for help when you do not know how to do something. Stand on the shoulders of giants. Following the guidance of an expert is, in my opinion, the best way to learn. Sure, my loan broker took a fee that had to be paid upfront, but it was a small price to pay to leverage his expertise and to gain some of his knowledge.
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Published in FastCompany | August 30, 2024 | Author: Thomas Minieri and YEC Members -- From limiting the number of communication channels to developing a unified company communication app, explore the 10 strategies these leaders recommend for setting and streamlining communication preferences. My contribution to the article is as follows: I manage a sales team, and I have found it to be imperative to have in-person meetings each week. The best model for managing my sales team is for us to meet twice per week in person. We meet first thing Monday morning to get motivated and to set up our week properly. We discuss pending sales, sales techniques, new sales, and strategies for cultivating sales opportunities. We utilize text messaging to communicate during the week as situations present themselves. This allows for quick responses and gives my sales team the ability to communicate with me on the fly if they need help in the middle of a sales presentation. We wrap up the week with a second in-person meeting. The vibe of this meeting is celebratory. Everyone comes to the meeting to share the sales they’ve cultivated, and everyone gets the chance to present their sales numbers to the team. We celebrate everyone’s successes, which keeps our sales team highly energized and encouraged. While it can be tempting to use new technology, I find it extremely difficult to create dynamic energy remotely. Tried-and-true in-person meetings work best for me and help me keep my team focused and encouraged. Click to read the full article on FastCompany .
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